PRODUCT DETAIL:
– Regular Hat & Washed Hat
– 100% Cotton
– Unisex Caps – Adult 58cm/22.8″ fits most (can be adjusted with buckle at the back)
– Quantitative : 100 gram
PERSONALIZED GUIDE:
Custom Hat offer four embroidery positions:
– Front: 4″ x 2.4″ (10cm x 6cm)
– Left/Right/Back: 2.4″ x 2.4″ ( 6cm x 6cm)
NOTE WHEN PURCHASING:
– For custom products, ensure clear and sharp images or follow the provided image instructions.
– If we have already created a design but you wish to change it to another design, an additional fee of $5 will apply.
– In the event that you decide to cancel your order after we have created a design, a partial refund of 70% of the total order will be issued.
– We accept order cancellations within a 6-hour window from the time of purchase.
ORDER SUPPORT:
– For frequently asked questions during and after the ordering process, refer to our helpful resources.
– Messaging is free, and we are always available to answer your questions.
– We accept resend or refund for wrong embroidery, embroidery errors, and wrong sizes caused by our store.
– In case of missing parts in the embroidery order or incorrect shirt design, a refund of 10% to 50% will be provided.
– If you provide an incorrect shipping address, a shipping fee of 30% of the order value or the actual shipping fee will be charged (whichever is higher).
THANK YOU FOR YOUR ORDER!
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